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Workforce Training Office Student Intern

Grand Rapids Community College Workforce Training

Last Updated: 9/29/21

Job Description

Workforce Training Office Student Intern - 15-20 Hours wk/


Tuesdays, Wednesdays, Thursdays 9 a.m. – 2 p.m. or 3 p.m.

June 14-August 13, 2021

Job Duties:

  • General customer service duties via phone and in-person with GRCC students, MTEC customers and Workforce Training customers. Answering phones, responding to e-mails and faxes in a timely, courteous manner.
  • Assist in preparing and assembling materials for Workforce Training courses, events & tours.
  • Assist in sending confirmations to students registered for Workforce Training courses.
  • Assist in producing reports.
  • Assist with filing activities.
  • Assist with building mailing lists and helping with technical set-up for newsletters and vertical response e-mails.
  • Other duties as assigned by the Executive Director of Workforce Training.
  • Training and support will be provided.


  • Some experience using computers for email, knowing Excel is a plus.
  • Ability to lift 10 pounds
  • Ability to stand for 45-minute periods of time.
  • Ability to assemble learner binders, packets, folders


  • Previous customer service experience through community, sports or school-based activities.
  • Ability to type.
  • Must be able to represent the MTEC in a professional manner.

Company Details

Grand Rapids, Michigan, United States
Not provided